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We care about our customers —
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and we share their goals.
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Making a difference... changing the lives of our customers is something
we’re very proud of at NewDay. Every day, more and more of our customer
discover the financial peace-of-mind that comes from having money
in the bank, being well-prepared for a comfortable retirement, or
achieving the American dream of owning their home mortgage-free. Our
goal from the beginning was to create the most customer-friendly consumer
finance company in the world. We think we’re well on our way! |
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Our customers
have great things to say about us. But don’t just take our word for
it, read for yourself... |
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“Over the years
I have dealt with other loan companies, but I have to say [NewDay]
didn’t make me feel like ‘why or how did you get in this situation
to have to consolidate your debts?’. Otto was knowledgeable and pleasant
to work with. If I had questions they were always answered promptly.”
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Alice K. -
IN |
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“This was the
best experience I’ve ever had regarding a loan - great company. Chris
was awesome!” |
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James H. -
AZ |
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“Brian gave
us outstanding personal service and treated me like a friend and a
brother.” |
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Ronald B. -
SC |
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“We are most
grateful for the financial package you so skillfully put together
for us. You have put our family financial situation back on solid
ground, you have placed us in a stronger position as we prepare for
retirement, and you have made it much easier for us to pay for private
school tuition, as we close out the final two years of our son’s high
school education. We shall never forget what [NewDay Financial] has
done for our family. We will most certainly share this experience
with all of our family, friends and co-workers.”
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Malcolm & Anita
M. - WI |
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“Jon was always
very professional. He always kept me informed on progress, provided
clear concise information and even called me proactively. [NewDay]
was a pleasure to do business with!”
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David S. - RI |
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“Our Account
Manager always called me back if I left a message, but most of the
time answered the phone right away. He was always willing to answer
any questions and went out of his way to get the loan approved. [I]
couldn’t have done it without him.” |
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Victoria M.-
NJ |
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Customer Testimonials |
| “Our account manager was great! He
kept in close contact during the entire process always explaining
options when issues came up.” |
| Cynthia C.- CT |
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“Bob provided
excellent customer service and support. His dedication resulted in
the loan being expedited.” |
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Simeon G.- SC
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Thanks for everything,
this is a new start for us and we greatly appreciate this opportunity
to reach our financial goals. Your hard work and diligence doesn’t
go unnoticed. You worked with us every step of the way and although
the process of refinancing is stressful at times, you actually made
it a pleasant experience. I understand that our loan was not the only
one you were working on and we weren’t the only customers contacting
you... but you always made us feel like we were the only ones! |
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Donald & Melissa
E. - NJ |
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“I am very impressed
with your company. Especially your customer service. Your employees
are very professional and courteous. I greatly appreciate the personalized
service that Mike gave my husband and I. He went beyond just setting
us up for a loan which was in our best interest he also advised and
educated us on how to become better financial managers.” |
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Brenda M. -
CO |
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“Otto was quick,
professional, and delivered what he said he was going to do. He was
always on top of any problems, Otto Rocks!” |
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Todd M. - MI |
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“I found Andrew
to be very friendly and clear in his explanations. I felt he was really
working on my behalf.” |
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Yvonne E.- NY |
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“James was an
excellent representative of [NewDay]. Outstanding customer service!” |
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Neil D.- NC |
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“My best handled
mortgage to date ! I felt comfortable through the entire process.” |
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Edward N. -
NH |
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We are
responsible to our customers ... and our communities! |
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Consumers choose
the companies they do business with. We’ve found that our customers
like what they see. NewDay is a proud Gold Sponsor of the Special
Olympics, donating hundreds of thousands of dollars, as well as hundreds
of hours of our time to this wonderful charity. |
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Customer Testimonials |
| Our Loan Specialists work one-on-one
with each homeowner, determining their situation and finding
them the best loan options for both their long and short-term
needs. For many, NewDay is able to show them how they can pay
off their debt now and pay off their mortgage years ahead of
schedule. Our Lifetime Plan has saved our customers tens-of-thousands
of dollars in interest alone! |
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“Chris took
the time to listen to my concerns and needs, he gave me options and
answered all of my questions. It was a pleasure to do business with
everyone at NewDay.” |
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Jennifer W.
- AZ |
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“Matt was a
pleasure to work with. [He] was knowledgeable and had great communication
skills. [He] always kept me informed.” |
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Robert G. -
NH |
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“Mike did an
excellent job helping me get this loan. He worked very hard and was
determined to make this happen for me. He did all he could to get
[my loan] approved. I am very grateful to have been able to work with
him. I am glad to have this loan with NewDay.” |
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Linda S.- MD |
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“Michael was
amazing. He understood my particular situation and worked through
it.” |
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Kathleen H.
- MD |
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“Unbelievable
quick service! Everything was spelled out to the ‘T’. Chris is awesome!” |
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Michael P. -
PA |
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“Our experience
was excellent. All NewDay employees were professional and prompt.
[NewDay] made this process very easy.” |
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Monica M.- AZ |
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I kept getting
mail from NewDay about their services. After about a month I called
because I really wanted to get rid of my credit cards. As soon as
I called I spoke to Chris and he started helping me right away. Within
a couple of days he had a plan suitable for me and we went with it.
Everything came out exactly as he had promised. Chris as well as the
other NewDay employees were always very professional and courteous.
Thanks.” |
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Bonita S. -
VA |
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“Our Loan Officer
was very helpful, he went above and beyond his duties to help us resolve
our situation.” |
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George P.- NJ |
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Customer Testimonials |
| “We would like to say a very special
thank you for everything you’ve done. You have given Ken and
I the opportunity we have been waiting for and you’ll never
know how much we appreciate that! Our family now has a fighting
chance at financial security. Thanks again for being so helpful.
You’ve been a blessing!” |
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Ken & Randi
L. - NC |
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“You made our
transaction a breeze. I am handicapped and having the signing of forms
over the phone in our home was so convenient to me. This was a very
positive experience. Michael was fantastic and continues to help with
tying up loose ends. Even today. Thanks for everything!!” |
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Sherrie D. -
NJ |
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“It was a pleasure
to do business with a group of professionals that treated their clients
with respect, detailed information and really articulated in an honest
manner.” |
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Septimus O.
- GA |
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“I wanted to
thank you for not only your professionalism, but your kind and caring
demeanor. You’ve managed to simplify what could have been a nerve
wracking experience with your easy going, calming nature. Your being
so thorough while nurturing allowed us to breathe easier sine we always
knew what was going on every step of the way.” |
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Ken S. - NJ |
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“James was very
helpful and very easy to talk to. He helped us a lot.” |
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Robert L. -
AZ |
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“A special thank
you to Mike, who took a special interest in our problems and saved
us!” |
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Gary & Michele
A.- PA |
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“I would like
to recommend Kris for the wonderful service he provided during the
entire loan process. He was knowledgeable, patient with questions,
and extremely courteous.” |
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Patricia S.
- MA |
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“I can’t say
enough about the support and clear communication that [NewDay] provided!” |
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Steven M.- SC |
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Our Mission Statement
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“To build the greatest and most
trusted consumer finance
company in the world.”
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